A boost in the financial industry’s reputation after the 2023 crisis
The financial industry manages to maintain stability in public perceptions, but some audiences turn critical. In March 2023, three midsized US banks failed, triggering a sharp decline in global bank stock prices and a swift response by regulators to prevent potential global contagion. The turmoil has led to the seizure of Silicon Valley Bank and […]
Why your customers will leave your bank or insurance company this year. And how you could stop them.
In Autumn, 2021, as the financial services sector limped back after the initial impact of COVID-19, consumer perceptions of banks and insurance companies seemed to improve. However, research suggests this change of heart was relative. In fact, when economies began to function more fully and a sense of normality returned, the sector remained distinctly disliked […]
Why your customers will leave your bank or insurance company this year. And how you could stop them.
In Autumn, 2021, as the financial services sector limped back after the initial impact of COVID-19, consumer perceptions of banks and insurance companies seemed to improve. However, research suggests this change of heart was relative. In fact, when economies began to function more fully and a sense of normality returned, the sector remained distinctly disliked […]
Trust in Financial Sector 2020
Caliber continues its collaboration with FinansWatch in learning more about what drives Trust in the Danish financial sector.