Our latest report is a snapshot of how the global financial services sector is perceived.
Based on interviews with thousands of people, the report reveals what’s driving – or damaging – the reputation of the sector today.
It also contains many actionable insights that can increase stakeholder trust, boost your brand, and drive long-term success.
Which sector of the financial services industry is the most trusted – and which is the least?
How familiar are people with the largest brands in the global banking industry?
Who’s more likely to prefer fintech products and services – and why?
How likely are people to choose to work for financial services companies – and why?
How likely are customers to switch their bank or insurance provider in the next 12 months – and what’s driving that churn?
Why should financial institutions start prioritizing customer-centric practices and societal responsibility today?