Setting and applying KPIs for managing stakeholder perceptions

In the realm of corporate affairs and communication, building trust with stakeholders is of paramount importance. To achieve this, it is crucial to set Key Performance Indicators (KPIs) that effectively manage stakeholder perceptions. KPIs provide tangible measurements and actionable insights, enabling corporate affairs and communication departments to strategically address stakeholder concerns and improve relationships. In […]
Stakeholders – the ultimate guide to defining who matters to you and why

Defining your stakeholders At the broadest definition of the term, stakeholders are those individuals or groups that have a vested interest in a company’s business performance, and without whose support the company would cease to exist. In the past decades, the delimitation of what constitutes a stakeholder has been erased. Any company operating in today’s […]
Do people still find you attractive?

Changing expectations from workplaces raises the bar for UK employers when it comes to attracting and retaining talented employees. At Caliber, we track the reputation of the top UK FTSE companies on an ongoing basis. In the past year, we have seen a significant negative impact on the percentage of people saying they want to […]
Are Retail and FMCG brands ready for the age of the conscious consumer?

Some facts are everlasting for consumers all over the world. Everybody likes a good deal. Nobody wants to pay more than they must for a product or a service. And we all expect to get our money’s worth when buying something at a particular price point. As consumers, price and quality are the two greatest […]
Are Corporate Reactions to the Ukraine War Still Impacting Reputation?

The war in Ukraine has now been going on for more than 100 days with all it entails in terms of humanitarian disaster, geopolitical conflicts, energy crisis, and a looming global financial downturn. People across the world are feeling the impact of the war and are looking to both governments and companies to act and […]
Automotive industry outlook 2022 – the challenging future and a new mobility paradigm

The automotive industry is facing its biggest challenge to date as the electrification revolution converges with new mobility needs and ways of delivering on these needs spurred on by the COVID-19 pandemic. The industry will change dramatically over the next decade, and the question is how perceptions of automakers will develop as they transform from […]
Are corporate reactions to the Ukraine war still impacting reputation?

The war in Ukraine has now been going on for more than 100 days with all it entails in terms of humanitarian disaster, geopolitical conflicts, energy crisis, and a looming global financial downturn. People across the world are feeling the impact of the war and are looking to both governments and companies to act and […]
DAX 40 & CH SMI 20 – a mid-year status

As the first half of 2022 ends, we wanted to take the reputational stock of the DAX 40 and CH SMI 20 indices. Both indices were among those hit hardest by a downturn in public perceptions in the first quarter of the year, and both recovered in the second quarter. This article looks at the […]
Energy prices are soaring – are energy companies suffering the blame?

Energy Sector Outlook Energy prices in Europe have been on a sharp incline in the past months as the market reacts to an unprecedented low supply of energy. The reasons for recent price hikes can mostly be considered “force majeure” for energy distributors, however, in a market that appears complex and highly opaque to the […]
Are you making the wrong decisions?

– If you are relying on periodic stakeholder data to guide your decision-making, you could be making the wrong decisions. Here’s why we think real-time data is a game-changer Imagine that you’re going on a journey with an old and outdated map. It may get you to where you want to go, but you cannot […]