Why Taylor Swift may be the key to improving banking’s reputation
The sector may be as trusted and liked as it was in 2021, but it’s not business as usual. What’s changed?
Press Release: Financial Services Reputation Report 2023
The report is a global snapshot of how financial institutions are perceived in 2023.
Here’s how banks and insurance companies can stop the expected customer churn
We discuss reputational threats to the global financial industry, following our latest in-depth report on the sector.
2019 Global Financial Study
Our new global study finds that banks have a chance to repair their reputation. Will they take it?