Why Taylor Swift may be the key to improving banking’s reputation
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The sector may be as trusted and liked as it was in 2021, but it’s not business as usual. What’s changed?
Press Release: Financial Services Reputation Report 2023
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The report is a global snapshot of how financial institutions are perceived in 2023.
Here’s how banks and insurance companies can stop the expected customer churn
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We discuss reputational threats to the global financial industry, following our latest in-depth report on the sector.
2019 Global Financial Study
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Our new global study finds that banks have a chance to repair their reputation. Will they take it?