The Energy Reputation Report 2021 examines how the global energy sector was perceived in the aftermath of COVID-19 and a period of exceptional volatility.
Drawing on real-time stakeholder data across major markets, the report highlights how trust, responsibility, and expectations differ between Electricity and Oil & Gas—and where the sector’s reputational risks and opportunities lie.
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The energy sector remains one of the least trusted globally, with average Trust & Like Scores compared to other major industries.
Electricity and Oil & Gas score similarly overall, but Electricity companies are seen as more responsible, authentic, and attractive employers.
Reputation is highly volatile and event-driven, shaped by COVID-19, geopolitical incidents, and energy price shocks.
Public priorities differ by country, with climate change leading in some markets, while energy prices and reliability dominate in others.
Younger people are more willing to change behavior and hold companies accountable, while older generations prioritize affordability and stability.
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