The Most Trusted and Liked Companies in Switzerland in 2024

SMI 20 INDEX RANKING

There’s ample proof that stakeholder behavior is linked to the degree to which people trust and like a company. The Trust & Like Score is, therefore, the chief element we use to measure the strength of a company’s brand and reputation.

The rankings presented here are derived from Caliber’s real-time tracking study, which assesses the public perceptions of companies listed on the Switzerland SMI20 Index daily. 

The study incorporates 12,625 responses, representing a diverse sample of the Swiss population.

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Switzerland SMI20 Trust & Like Score Ranking 2024 - Caliber

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Switzerland's Most Trusted & Liked Companies CH SMI 20 Index Ranking, 2024

Rank Company TLS 2023 TLS 2024 +/-
1Sonova*7477▲ +3
2Alcon*6874▲ +6
3Partners Group*6872▲ +4
4Logitech6971▲ +2
5Swisscom6871▲ +3
6Geberit7070— 0
7Givaudan*6568▲ +3
8Swiss Re6768▲ +1
9ABB6668▲ +2
10Richemont*6567▲ +2
11Sika6567▲ +2
12Zurich6467▲ +3
13Kuehne + Nagel6866▼ -2
14Lonza Group6062▲ +2
15Holcim6062▲ +2
16Roche5862▲ +4
17Swiss Life6262— 0
18UBS6060— 0
19Nestlé5459▲ +5
20Novartis5657▲ +1

*Companies marked with an asterisk had a familiarity rate below 15% among the general public. Their scores are still shown in the ranking but may reflect a smaller, more specialist respondent base rather than broad public opinion.

How to Read the Trust & Like Score

80–100 Very high 70–79 High 60–69 Average 40–59 Low 0–39 Very low

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What is the Trust & Like Score (TLS)?

The Trust & Like Score (TLS) is Caliber’s core measure of stakeholder confidence. It combines two questions:

  • Trust: “Is this a company I trust?”

  • Likeability: “Is this a company I like?”

Together, these measures indicate which companies stakeholders are most likely to support and recommend—and which are better positioned to withstand scrutiny.

The TLS ranking is updated annually and is based on continuous measurement throughout the year, making it a stable benchmark rather than a one-off survey snapshot.

Want to understand why your score looks the way it does?

The ranking is the starting point. With Caliber, you can pinpoint what is driving trust and sentiment by:

  • stakeholder segment (customers, employees, investors, public)

  • topic drivers (leadership, ESG, products, governance, innovation)

  • time period (before/after key events)

  • competitive benchmarking

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